Our Expertise
Uplifting Revenues and Upgrading User Experiences
Smart Technology has been at the forefront of redefining customer experiences in the Travel and Transport Sector. Shrinking margins, high operational costs, multichannel competition and extravagant customer demands, have pushed the travel and tourism industry to its limits. Automation, Artificial Intelligence, Predictive Analytics, Integration of data are driving growth and innovation in the industry.
With customers getting well informed, the travel and tourism industry has had to uplift its performance to be in sync with the ever-changing market and business models. With so much information easily available to the consumer, the Consumer is the King. A client now merely does not expect a travel and tourism support, they expect a memorable and enduring experience which lasts beyond the life cycle of their travel itinerary. Retaining a loyal customer base is getting tougher in the travel and tourism industry with every passing year. Gen-next clients expect a Wow experience which they can share with their peers on social media. To be in-league with the growing demands the industry has become technically upgraded with better interactive platforms, 24*7 client support, on-demand data, optimized pricing and a stellar end user experience across all platforms.
Travel, Transport & Technology
Information Technology has boosted travel and tourism over the last decade. Integration of technology in the business operational model has helped reduce costs, enhance operational efficiency, and improve services and customer experience.
At IGI we develop the following solutions for streamlining operations:
1. Integrating Mobile Technology
As per latest travel and tourism data, the mobile has become a virtual guide for travelers all around the world. We help build the best of mobile technology applications and solutions to aid businesses stay connected with their clientele 24*7.
2. Augmented Reality
Virtual reality has captured the imagination of travelers worldwide. Augmented Reality can teleport travelers to a cruise in China or inside a luxurious designer room in Paris. We help craft the best of experiences for travelers even before they embark on their journey.
3. Internet of Things
Internet of Things holds tremendous potential of integration and automation in the travel industry. Suitcases come with devices allowing travelers to track their luggage in transport, while rooms are loaded with virtual assistants and smart responsive technology improving user experience. Ay IGI we create digital solutions which transform the operating solutions if the industry.
The advent of Big Data, Blockchain Technology and Artificial Intelligence has changed the way the world travels. It has changed the way the travel and transport industry operates.
